GUARANTEE
Slalom takes the greatest care in the design and manufacture of its products. We guarantee them against manufacturing defects in the seams, press buttons and zipper closures for a period of 1 year from the date of purchase of the product. This warranty does not cover damage caused by improper use, poor maintenance, accident or normal wear and tear of the equipment of use.
Note: This warranty does not cover accessories (bas, gloves, mittens, etc.), as well as products sold at retail. If a product proves to be defective, please contact us for instructions on what to do.
REPAIRS
Please note that the repair time is 4 weeks. Please, any coat or garment that needs to be repaired, must necessarily Having been washed beforehand. Washing fees apply. 25,00$ They will be added to your repair bill in the event that washing is necessary before the repair.
Thank you for your understanding.
DELIVERY POLICY FOR THE UNITED STATES AND EUROPE
- We work with reliable carriers to ensure precise tracking and optimal deadlines.
- Canada Post
- UPS
- FedEx
- DHL
- The carrier is selected according to:
- The type of expedition
- The destination
- The chosen deadline
- The optimal cost
- The fees are calculated automatically according to:
- Weight of the package
- Postal code
- Delivery method chosen
- Orders shipped to the United States may be subject to:
- Customs duties
- Local taxes
- Brokerage fees
Note: These fees are at the customer’s expense and are calculated at the time of ordering. They will be included on the invoice. Client approval is required before the shipment can be sent.
- Processing of orders
- Shipping confirmation sent via email
- Track number provided
